How to: Customer Numbers

Every customer profile is associated with a customer number so that their information may be easily applied to each order.

Making a Second Customer Profile with the Same Number (eg, for spouses, companies):

From their customer profile, go the Advanced tab and click Add Contact.  A second name, phone number, email, etc can be provided with the same address and customer number.  This method can also be used for organizations; the main customer profile should be set to Account Type: Organization, and then use Add Contact to add the representative of the company who is getting the tickets.

Booking for the Centre:

If you need to book tickets under the Centre, the customer number is 297.  From the order summary, go to the customer tab and press Add a Contact, filling out the appropriate information.

Booking without Customer Information:

If the show is about to start and the patron is absolutely refusing to provide any profile information, or if you're dealing with someone who speaks so little English that they cannot communicate anything usable to you, as a last resort you may use Patron H.  To do this, use customer number 12345.  Only do this if they're purchasing right before the show; we absolutely require contact information if they're booking in advance.