How to: Runtimes

Anne of Green Gables:  Two and a half hours

Alice Through the Looking Glass:  Two hours and fifteen minutes

Bittergirl:  Hour and fifty minutes

Hockey Mom, Hockey Dad:  Hour and a half

The Story of Confederation:  Twenty minutes

We are Canadian:  Forty-five minutes

Fathers' Vignette:  Twenty-five minutes

Great George Walking Tour:  Hour

Queen's Square Walking Tour:  Forty-five minutes

Evangeline:  Two and a half hours (unconfirmed)

How to: Theatre & Dance Camps

Registration Inquiries:

Dance & Musical Theatre Camps:  Sarah Denman-Wood, 175

Art Camps:  Tamara Steele, 111

If someone is looking to register for summer camps (or year-round classes), direct them to the appropriate staff member listed above.  Sarah can be found in administration and Tamara in the art gallery, but please call their extension first to make sure they're in before sending the patron on a wild goose chase to find them.

If the patron is just looking for a registration form, they can be downloaded and printed off from our website, so you can offer to do this if Tamara or Sarah cannot be reached.

Payments:

If a patron is looking to pay the balance on their camp or lesson order, look them up in the system.  First check under the phone number, but you can also search under the parent's name using the typical name field, or the child's name using the Comments/Announcements field.  Use the Dance/Theatre/Art Classes role in Audience View.

How to: Mack

Before the Show:

The Supervisor will print off a seating map and a patron list for you to bring.  Put your float into the cash box, then put the printed sheets and cash box in a plastic bag.  Also be sure to take the Mack tickets out of the ticket file.  It is probably a good idea to look through the rest of the tickets to make sure none were misfiled.  To head over to the Mack, the underground pedway is convenient, but you can also walk outside.  When you arrive, don't use the main door; the pass code for the other door is 4130.

At the Mack:

Once at the Mack, set up at the kiosk in the entryway.  If the laptop is there, log into it as you normally would and you can use it to book tickets.  Otherwise, you'll have to do purchases by hand and put the info into the system when you get back to the phone room.  If you don't have the laptop and someone wants to pay with credit card,  use the credit card sales slip located in the cash box.  An example slip is taped to the inside lid.

Your role is to hand out tickets while Front of House directs patrons to their seats.  If someone tries to enter while the FOH are busy seating other patrons, ask them to wait a moment and an usher will be there to guide them to their seats.  Also be sure to keep your counter stocked with programs from the cardboard boxes behind you.

If you're unable to locate tickets, check the printed list you brought with you.  Like for mainstage shows, often people don't print off their emailed tickets.

After the show goes in, you should wait a few minutes to hand out/sell tickets to latecomers.  Ten minutes after showtime you can head back to Confed.  Be sure to leave any remaining prepaid tickets and the patron list for Front of House.