https://festivalticketing.com/admin/
You must login through Mozilla Firefox browser in order for the website to work most efficiently. Your login information is, generally:
username: firstname@ccoa.ccoa
password: BoxOffice1
- Enter your information and click 'Submit'
- Click 'Cavendish Beach Music Festival 2015' (on the far right hand side)
Creating a new Order:
- Click 'Customer Service' (on top menu)
- Select 'Customers/New Order'
Ask if they have purchased tickets before.
If yes, search them on the right hand side by last name where it says 'Search'
Once you've found them, reconfirm all of their information
Click 'Submit'
If no, Click ' + New Customer' on the right hand side
Fill in the information
Click 'Submit'
Notes:
- The bracelet is mailed to the address you list. This address must be the same one as the credit card being used. (Even if they are purchasing for someone else, you must send it to the person who purchased them and they can pass along)
- Postal codes are mandatory, so if they do not know it google search.
- Email addresses are mandatory.
3. Click '+ New Order' on the right hand side
4. Click '+Click for Credentials' top and center
5. Select the options they want and a pop up window will appear
6. Enter the quantity and Click 'Add to Cart'
7. Reconfirm information in their cart and then click 'Checkout' on the right hand side
8. Select mailing option (Remind them the bracelets will be mailed to the address of the credit card)
** CANNOT CHOOSE WILL CALL OPTION**
9. Select method of payment (Note: We only take Cash or Credit Cards, not Debit)
10. Fill in ALL fields
11. Remind them of the Return-Exchange Policy and then agree to terms.
12. Click 'Process Order'
13. Print a copy of their receipt on 'Cavendish Beach' printer
Return Exchange Policy:
There are no returns or exchanges on any orders. If cancelled due to unforeseen circumstances there is no refund unless applicable unless required by law.
Cash Sheets:
A seperate cash sheet must be prepared for all sales made for Cavendish Beach sales. In order to receive your numbers you must ask the supervisor for your daily totals.
Instead of writing A/V as per usual Daily Cash Sheets, replace it with CMBF and circle that at the top and fill in the same way.
